Version 1.0 Last updated 17th September 2020.
Our Master Services Agreement is an agreement between you and Visit Time that governs your use of Visit Time services and products. Our Master Services Agreement incorporates our Data Protection Addendum and Acceptable Use Policy.
Type of data | Retention and deletion procedures |
---|---|
Customer and Application Data held in a Visit Time account (with a paid service plan) when you delete your account or there is a payment failure | After 30 days we will delete all account data, (including name, email and payment details), together with all your Application Data from our production databases. After a further 30 days, account and Application Data will be deleted from our backup systems. |
Customer and Application Data held in a non-paid account with an expired trial, or when you delete your non-paid account. | After 60 days (unless you have started a trial of another one of our products, or you have purchased a paid service plan) we will delete all account data (including name and email) together with all your Application Data from our production databases. After a further 30 days, account and Application Data will be deleted from our backup systems. |